Intelligent Maintenance is a solution that allows you to optimize the maintenance operations on equipment installed at your clients' sites and make them more reliable, by implementing digital technologies and Industry 4.0 processes, based on the Microsoft Dynamics 365 platform.
The issues involved in the maintenance market
The priority for companies that perform maintenance on their clients' equipment is to constantly seek to improve customer satisfaction, while improving the productivity of maintenance teams, limiting the risk of failure, and reducing the time needed to resolve breakdowns.
The growing worldwide market in predictive maintenance is considered to be the largest IoT market because:
- It offers ROIs that can amount to several million euros when production line stoppages are avoided
- It reduces maintenance costs by 10% to 40%, and halves the number of breakdowns (source: McKinsey)
The Intelligent Maintenance offer
Today's connected industrial equipment is the forerunner of tomorrow's intelligent industry, and helps your clients improve their industrial performance, and ensures them optimal control of their production processes and equipment maintenance.
Our Intelligent Maintenance offer allows you to optimize the maintenance operations on your clients' installed equipment and make them more reliable.
The central element of Intelligent Maintenance is data. Data that is first collected from the equipment via IoT, and then analyzed to enable predictive maintenance to react quickly and make the right decisions.
The benefits of this solution
Intelligent Planning brings you three major benefits:
Optimizing your technicians' interventions
The "Remote Assist" feature allows remote diagnosis from a distance via a smartphone or Microsoft Hololens mixed reality glasses.
The mobile function of the intervention tool allows the technician on site to access all the information of the work order, to check the stocks of spare parts, to make a report, and to charge the client.
Reducing equipment downtime
It also allows maintenance costs to be reduced by changing parts only when necessary rather than intervening in a predictive way on fixed dates.
Improving client satisfaction
The analysis of data from the life of the equipment allows their reliability and their maintenance to be improved.
Finally, you can now tailor your service contracts to your clients' needs with flexible SLAs and pricing.
Why working with VISEO?
As a major partner of Microsoft since 2005, VISEO is based on:
- Microsoft expertise recognized through certifications and awards
- Comprehensive knowledge across the entire value chain
- Recognized experience in the Smart Factory