Retail planning in a customer-centric era


Retail planning in a customer-centric era

Key points

  • Digital transformation is a must to tackle the complexity of retail operations
  • The rise in omnichannel calls for a connected planning solution
  • Revolutionise your business planning to improve decision-making and drive financial performance

Over the past few years, the retail industry has evolved dramatically due to consumer shifts and changes accelerated by the Covid-19 pandemic. What kind of market changes do you need to address to align your strategies with the new business models?


In this ebook, we will discuss some key trends that have evolved in recent times and their impact on the current business model.

Key trends shaping the retail industry that will continue to dominate in 2023

“The disruptive forces impacting the industry demons- trate a clear need for better business planning that is exacerbated by gaps in the current business model.” - Umesh Biyani, Anaplan Director APJ

Better business planning is essential to unlock CPG potential

“With better business planning, we can help companies like you to yield better business outcomes and be future ready.” - Guillaume Lassigardie, Director of operational excellence


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