E-Commerce Project Manager

Your Missions: 

• Manage specific clients (e-commerce, omnichannel, retail), advise them and assist in the preparation of implementation budgets and timelines for their projects, but also maintenance & support needs.
• Support and overview the implementation of projects from proposal to delivery
• Supervise several project teams, and be an advisor for the Business Analysts or PPO
• Define project schedules and activities based on appropriate project implementation methodology (scrum or hybrid, in general)
• Understand the context, and the retail constraints and propose the best solutions to meet the requirements.
• Identify potential project risks and its implication for the organization and recommend mitigating measures
• Prepare, lead and ensure follow-up of project and steering committees (dashboards, reports, action plan, timeline, budget follow-up)
• Coordinate releases and post-Go-Live materials (e.g training documentation, training sessions)
• Organize the handover of a project to the support team and manage the support team when needed
• Establish the appropriate project organization structure
• Communicate the plan to engage and set expectations for stakeholders
• Manage and follow tasks and documentation related to quality, security, compliance, 3rd party management
• Establish the appropriate project organization structure and define the change management and communication plan to engage and set expectations for stakeholders

Requirements:

• Bachelor's Degree or equivalent diploma
• Good tertiary qualifications in Management or Engineering with a strong IT affinity/background
• Have good knowledge of the e-commerce and omnichannel technologies to make adequate design decisions and propose solutions to requirements based on industry & technology best practices
• Good knowledge of e-commerce solutions like Salesforce Commerce Cloud
• Project Management and Team management experience
• Project Management certifications (Prince, PMI...) are good to have
• Scrum PSPO or PSM certification is an advantage
• Experience in working in complex environments and with a distributed team
• Very good communication skills with customers, team, and stakeholders
• Independent, creative, and reliable
• Focused and detail-oriented
• Able to work both in a fast-paced and demanding environment
• Customer focus mindset